Terms of Service

Last updated: September 12, 2026

Welcome to Chumzy (the "Site," "we," "us," or "our"), operated by Tomoki Higashiyama, a sole proprietor based in Tokyo, Japan. By accessing or using this Site, you agree to be bound by these Terms of Service ("Terms"). If you don't agree, please don't use the Site.

1. Use of the Site

You must be at least 18, or the age of majority in your jurisdiction, to place an order. You agree to provide accurate information when placing an order and to use the Site only for lawful purposes.

2. Products

All products are intended for use by adults (ages 14+) as decorative keepsakes and gifts. Items are not toys and aren't intended for children. Some products contain small magnets or small parts — please review individual product pages for safety information.

3. Pricing and availability

Prices are shown in the currency displayed at checkout and may be automatically converted based on your location. We reserve the right to correct pricing errors and to change prices or discontinue products at any time without notice. All orders are subject to acceptance and availability.

4. Orders and payment

Placing an order is an offer to purchase, which we may accept or decline. Payment is processed securely at checkout through our payment provider. We don't store your full payment card details.

5. Shipping and delivery

See our Shipping Policy for delivery times, international shipping, and customs responsibilities.

6. Returns and refunds

See our Refund Policy for returns, replacements, and refunds.

7. Intellectual property

All content on this Site — text, graphics, logos, and images — belongs to Chumzy or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without permission.

8. Limitation of liability

To the fullest extent permitted by law, Chumzy isn't liable for indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. Our total liability for any claim is limited to the amount you paid for the relevant order.

9. Your consumer rights

Nothing in these Terms limits any statutory rights you have as a consumer under the laws of your country of residence, including any applicable right of withdrawal or warranty rights.

10. Changes to these Terms

We may update these Terms from time to time. Continuing to use the Site after changes take effect means you accept the revised Terms.

11. Governing law

These Terms are governed by the laws of Japan, without regard to conflict-of-law principles, except where mandatory consumer-protection laws of your country of residence apply.

12. Contact us

Questions about these Terms? Reach us through our Contact page.